You can use a different messaging app such as Hangouts or Handcent SMS and see if the problem is gone. When the problem occurs, you can restart your phone for a temporary solution. Scroll the screen and go to the All tab. There select Messaging app. Tap Clear Cache and see if it makes any difference. If you see that the above step fails to solve the problem, then first save or backup the important messages.
Try a Factory reset after backup the important data on your phone. Now do not re-install the apps, first check if the messaging app keeps crashing on Galaxy S3 problem is gone. If yes, then re-install the apps one by one so that you can identify which one is the culprit.
This website uses cookies so that we can provide you with the best user experience possible. If the error does not appear then you must check which app is causing the problem. Begin by uninstalling the latest app that you had installed and keep uninstalling the apps till the error goes away. By doing this you will be able to identify the problem app. On the other hand, if you do not want to go through the hassle of installing one app at a time, you can do a factory reset to remove all data from your device and start afresh.
If your device showed the error in Safe Mode as well, then also you must complete a factory reset to let your device wipe all data that may be causing a problem and start all over again with a clean slate. Resetting the device to factory settings will wipe all data from the device. This includes all videos, photos and any other important files stored on the device.
It will also wipe all third-party apps that have been deleted from the device. To ensure that you do not lose any data, you must create a backup of all the important files. Your phone will restart once the reset is complete and all data will be wiped from the device. Check if the error shows up again. If the error is fixed then your problem is solved and you can restore all data to your phone again. If you happen to see the error even after the reset, then take your device to a repair shop.
For those who have a device which is under warranty, there is a chance that you may get a replacement for your device if the error is not fixed by the manufacturer. Read also: Samsung Galaxy S3 common issues and how to fix them. This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.
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